To Whom It May Concern, We have used Fastech for several years for our copier repair. As a business center in a very large hotel (The Washington Hilton), it is imperative that our machines run well, and with very little downtime. We also rent machines to clients and again, the machines must be running well. Fastech has always been easy to reach, prompt and thorough. After using Fastech for a year, I entered into a service agreement with some trepidation from past experience with another company, but to my relief, we have found the sevice to be outstanding with no cut corners. Please feel free to contact me with any concerns at (202)232-0416. Sincerely, Peter M. Horton President Summit Business Center, Inc. Washington, D.C.