Dear Bernie, I wanted to take this opportunity to express my thanks and those of our agents for our new Canon 9000S Fax. It works just as you said it would (if not better) and is a refreshing change from our old machine. Delivery and set up was prompt and on the date you promised. Your company has always responded quickly to our requests for service. This is exactly the level of service that we have grown accustomed to since your firm began servicing our copier earlier this year. Thank you again and keep up the good work! Sincerely, Alan Plisko Broker/Manager Better Homes Realty, Inc. McLean, VA