Your vast knowledge of product and skills in technology is much appreciated. However, what prompted the writing of this letter is really the unique quality of your services. As we see it, this is what really sets you far apart from other copier, printer or technology companies. The suggestions you made and work you did regarding the usage and rearrangement of existing equipment in our office, not only saves us lots of money, but allows for a much more efficient use of our employees' time. Again, thank you so much for taking the time to treat us as special customers with unique technology needs, and for helping us to achieve our goals in the most economical way.
Sincerely, Virginia A. Mylks CLU President
PS: Please feel free to use this as a letter of referral with any of your potential clients.